Thursday, October 18, 2012

The Essentials of Sales Kit - Includes a Free Power Principles eBook

The Essentials of Sales Kit - 2012 Edition, brings together the latest in information, coverage of important developments, and expert commentary to help with your Sales related decisions.

The following kit contents will help you get the most out of your Sales research:
  • Social Media Analytics - Making Customer Insights Actionable
  • Power Principles – Free eBook
  • Electronic Signatures: A Strategic Way to Shrink the Sales Cycle and Improve Operational Efficiency (Aberdeen Report )
  • Beyond Chat: How To Boost Online Sales with Rich Media Customer Engagement


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Wednesday, October 17, 2012

Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road

You'll learn six responses you can make to turn those changes to your competitive advantage. Each step is described in practical terms.
  • Synchronize People with Process
  • Systematize Demand Management
  • Automate, Automate, Automate
  • Integrate People + System Processes
  • Rally around an Operations Calendar
  • Orchestrate Service Management
The paper describes how you can pick any of these as a starting point, implement it, gain value, and then judge which one to pursue next. Thus it is consistent with today's fast cadence, Lean methodology. The idea is that incremental gains, consistently achieved soon add up to crushing competitive advantage.

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Tuesday, October 16, 2012

The Business Value of a Developer Operations Bridge

There is often a disconnect between the operations and development teams in many organizations after an Application Management Lifecycle (ALM) strategy has been implemented. Once software has been delivered, there is a tendency for the development teams to see it as no longer their problem and hand it off to the operations team. However, this is not an adequate method of handling ALM; both teams must work together.

Read this report to learn how to successfully integrate your development and operations management processes to:
  • Gain trust and alignment between the two teams
  • Increase user satisfaction with IT
  • Increase business value and risk management
  • And more


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