Wednesday, December 29, 2010

The Definitive Guide to Automated Competitive Price Comparison

The dynamics of online commerce is rapidly changing. Choosing the right automated price comparison solution for your business is critical.

In this white paper, you'll learn:
  • The ten critical questions to understand when choosing a solution
  • How to get the best data and automated price comparison solutions available
  • Benefits from implementing an automated competitive price monitoring solution
Download this free white paper today and learn how process automation can help you save and succeed!

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Windows 7 - The Pocket Guide

Windows 7 is Microsoft's newest operating system. If you are thinking about enhancing your installation of Windows 7, this eBook will help you get started. There are literally thousands of customizations you can apply and this pocket guide only scratches the surface. The eBook is written to be an easy read that anyone can pick up and work through.

With this free eBook you will also receive updates detailing additional Windows tools, help, and guides in your email courtesy of MintyWhite.

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Friday, December 24, 2010

Hardware & DIY

Find top quality products and the best deals for your business with Hardware & DIY e-Magazine. Published monthly, each issue contains new product ideas, industry news, product trends and product listings from verified Hardware & DIY suppliers in China and Asia.

Products covered include:
  • Building Mechanical & Electrical Equipment
  • Lawn & Garden
  • Lighting & Electricals
  • Sanitary Ware & Plumbing
  • Tools & Accessories
  • And more
Give yourself a competitive edge with verified, top quality manufacturers from China and throughout Asia. Subscribe free to Hardware & DIY e-Magazine now.

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Wednesday, December 22, 2010

Angry to Evangelist Six Steps to Flip the Switch from Angry Customer to Loyal Fan

There's nothing groundbreaking here, but that's kind of the point. Getting back to the basics of customer service is what you need to do. Expanding on those basics and applying them to real-world situations is what makes them work. Take what you learn here and apply it to your business. Remember, customer service is the new marketing; your customers can sell for you or they can sell against you.

With this free eBook you will also receive periodic email updates, tips, and best practices relating to customer experience, customer service, leadership, and word-of-mouth strategies.

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Tuesday, December 21, 2010

Integrated Talent Management with SAP ERP HCM - Effectively Identify, Develop, Reward, and Retain Talent

SAP ERP HCM offers talent management functionality that is fully integrated with other HCM and business processes to help you more effectively manage your talent. The holistic approach helps you remove barriers between traditional HR practices and integrate processes across the organization.

Benefits include:
  • Improved organizational performance
  • Motivated employees
  • Improved decisions about talent development
  • Strong global talent pool across the entire organization
  • Reduced maintenance and upgrade cost and effort, thanks to an integrated solution


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Monday, December 20, 2010

Moving to the Cloud

When it comes to cloud computing, some companies have concerns around security and a perceived loss of control. But others are grabbing the opportunity to move to a more collaborative, Web-based platform.

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Sunday, December 19, 2010

Why Cloud-Based Security and Archiving Make Sense

Organizations of all sizes are evaluating various cloud computing solutions that can improve their performance. Increased productivity, lower cost, better security and reliability are all benefits that can be achieved with cloud computing solutions.

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5 Simple Ways to Get More Out of Google Apps

He also spared his IT team from the grind of maintenance, upgrades and patches. Beyond mail, Jeremy deployed Google's online documents, video, archiving and encryption apps to help his 200+ research scientists and staff improve collaboration, boost productivity and enhance security.

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Saturday, December 18, 2010

Integrating Data in the Information System: An Open Source Approach

The document gives an Open Source approach on data integration in the information system: the increase in productivity, the optimization of the costs. The document presents also Talend Open Studio and explains how it helps the interoperability between applications and databases.

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Overcoming Objections to Data Governance

This white paper discusses the techniques that have been successful for data champions as they “sell” the importance of data governance to their company. It examines guidelines for project selection as well as other techniques for overcoming objections to a data governance program.

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Friday, December 17, 2010

Cloud Computing - Latest Buzzword or a Glimpse of the Future?

Instead of purchasing software licenses and hardware for new employees and locations, businesses simply add accounts to expand computing capacity. This paper surveys cloud computing today: What are the benefits? Why are businesses embracing it? What are its payoffs and pitfalls? This paper provides a snapshot of what is happening in the arena of cloud computing.

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Three Fundamental Techniques to Maximize the Value of Your Enterprise Data

Organizations have always sought to leverage the knowledge embedded within the existing data assets across the corporate business landscape. This knowledge empowers a corporation to identify and take advantage of new business opportunities. This voracious appetite for repurposing data clashes with the fact that the organic evolution of the modern data environment is wrought with inconsistencies and disparate knowledge centers. This persistent conflict makes the data repurposing effort difficult at best.

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Thursday, December 16, 2010

3 Tips for Every Start-Up or Entrepreneurial Venture Considering Google Apps

Andy Bechtolsheim, Co-Founder, Sun Microsystems, and Chairman for Arista Networks describes Arista's switch to Google Apps as a "completely obvious choice" and says, "It's been my best experience with corporate email in 25 years." Arista no longer needs to worry about the frequent outages it experienced with its previous hosted email provider. And the company gets back-ups and easy remote access managed by Google, allowing it to grow headcount by 10X without straining resources.

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Spazio File Governance - Modernization and Cost Reduction of File Transfer

Over the years a variety of file transfer tools and techniques have been utilized to support the file transfer needs of internal systems as well as file transfers with external partners.

The file transfer process has become complex, involving differing platforms, technologies, processing methods and support.

Each process has been developed separately to meet differing requirements resulting in individual hubs or silo solutions.

This has resulted in several specialized teams within the organization to support each of these solutions, which makes requesting; maintaining and supporting a new file transfer request complicated, costly and time consuming.

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Monday, December 13, 2010

Unlock the Power of Your Field Service Teams with Mobility

Today, best-in-class field service operations complete 8 percent more worker orders per day and are 2.5 percent more profitable than their competitors. And they owe a large part of this efficiency to mobile technology solutions.

This white paper, prepared by mobility experts from Motorola and Zebra Technologies, explains how the use of mobile communication and printing devices can:
  • Improve everything from customer loyalty to billing cycle time
  • Achieve near Six Sigma data accuracy
  • Enable new levels of upselling and customer service
Find out how easy it is to get more productivity and profit from your field service team. Read this white paper!

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Wednesday, December 8, 2010

Improving Storage Efficiencies with Data Deduplication and Compression (IDC)

IT organizations worldwide are dealing with the tremendous growth of data and the complexity of managing the storage for that data.

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Bringing VoIP to the SMB: How to Save Money on a Business VoIP System

VoIP offers benefits over conventional telephony, and they generally boil down to lower cost, less complexity, and more advanced communication features. The technology's most noteworthy advantage (and the one that attracts the most attention initially) is the potential for savings on telecommunication charges.

Once you finish reading this eBook, VendorSeek willl also provide you with complimentary, no obligation price quotes (via phone and/or email) from multiple reputable Business VoIP System vendors so that you can make the most informed decision for your business.

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Tuesday, December 7, 2010

M.B.A. in Human Resources Management

Study the skills needed to lead a high-functioning team and be prepared to counsel senior management on key personnel issues. Connect to success with a Master of Business Administration from Walden University, recognized by such national publications as U.S. News & World Report, Financial Times, and Latin Trade magazine. Through Walden's membership in the Laureate International Universities networkâ€"one of the world's largest international learning communitiesâ€"you will have access to exclusive opportunities and resources.

Throughout the program, you will have the opportunity to address challenges within your own business so that what you learn in class has an immediate impact on your organization's bottom line. You'll also have access to several tools and experiences that few other programs offer:
  • Industry expertise from contributing scholars
  • An option to pursue field study or study abroad
  • Development of a new business plan or consultation for existing business, with opportunity to win one of Walden's MBA awards


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appliance DESIGN

appliance DESIGN writes for Design Engineers in all of the appliance industry sectors: HVAC · Majors · Water Processing · Housewares · Commercial Appliances · Vending · Medical · Lab · Test & Measurement · Lawn and Garden · Electronics · Computers · Communications · Business Equipment.

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Monday, December 6, 2010

21st Century Human Capital Management: Adapting to the Demands of Change (Row Henson Book Chapter)

This chapter focuses on the demographics of the new workforce, the changes in how people conduct business along with what that “business” looks like, and the impact technology will have on all in the future.

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Future Proofing Mobile Computers

Nearly every feature on a mobile computer carries implications for how well the device can support changing requirements and remain in service. Businesses do not need to know their exact requirements for tomorrow to make good device decisions today.

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Sunday, December 5, 2010

BizBash

BizBash is the Event & Meeting Planner's Source for Venues, Caterers, Rentals, Entertainment, Calendars, Decor, Banquet Halls, Audiovisual Production, Security, Staffing, Ideas, Style, Trends, Industry News, Planning Tips and Marketing Strategies. You may choose any of their five editions: New York/Los Angeles, Washington, D.C., Toronto, Florida and Chicago.

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Conhecimento: O Caminho Crtico Para Gerar Diferencial Competitivo Nas Empresas Em Crescimento

Mas para pequenas e médias empresas, eles são críticos. Leia este informativo resumo executivo do IDC e veja quais perguntas sua estratégia de business intelligence a longo prazo deveria responder para manter seu negócio no caminho de melhores insights, mais eficiência e maior flexibilidade.

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Saturday, December 4, 2010

How Ruggedness Reduces TCO for Mobile Computers

General-purpose PDAs and ruggedized enterprise mobile computers are made for separate markets, are designed for different tasks, and also vary by their size, weight and materials. But the biggest difference between these device types is their Total Cost of Ownership (TCO). Understanding TCO differences is essential to choosing the device that will provide the most value for mobile computing deployments.

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12 Hiring Manager Secrets to Getting the IT Job You Want

Think about this the next time you're interviewing for a job. Your interviewer WANTS to hire you! Get into your hiring manager's head and understand what he/she really wants to know so they can take the next step and hire you. Learn how you can make yourself a more attractive candidate now with PrepLogic's free 12 Hiring Manager Secrets to Getting the Job You Want.

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Friday, December 3, 2010

Revolutionizing Enterprise Storage Infrastructure with Enterprise Flash Technology

As demand rises and applications grow in complexity, datacenter infrastructure must provide tremendous capacity and rapid access to information in order to keep pace with business priorities. Today companies can add storage capacity easily by augmenting infrastructure with additional hard disk drives and arrays. Unfortunately, the devices that provide the highest capacity fail to provide the I/O performance needed to keep systems supplied with the data for processing - and inflate storage infrastructure costs.

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'Close More Deals with Less Effort' - EchoSign Webinar: December 15, 11am PT (1pm CT / 2pm ET)

Attend this webinar for a live product demo and learn:
  • How to make any document a signable contract by adding fields for initials, signatures or free form content on the fly
  • How easy it is to get your customers to sign contracts with electronic signatures via web, fax, Blackberry or iPhone
  • How to create automatic alerts so you know when your contract was delivered, viewed and signed
  • Got Salesforce? See how to send contracts for signature directly from Salesforce.com
Register today!

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Thursday, December 2, 2010

Water Technology

Water Technology® Magazine has been reporting on the water treatment and bottled water industries for almost 30 years. In print and online, it delivers substantive information that is written for those who know the business. Water Technology® brings you a mix of the latest technology and product news, sales and marketing expertise, business management tips, and interviews with industry leaders.

Water Technology® Magazine is now available in an environmentally-friendly digital edition. All qualified subscribers are eligible to receive a FREE introductory subscription in the digital format. Only qualified subscribers in the United States, Canada and Mexico are eligible to receive a free introductory subscription to the print version.

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Choosing the Right Mobile Device for the Healthcare Industry from a Sea of Handhelds

The explosion in types of smart devices and their applications has pushed their value to home healthcare workers beyond basic communication to mission-critical functionality. With so many options, many companies still struggle in choosing the optimal device at the lowest cost. Request Durable Smart Devices for Mobile Field Forces: Selection and Evaluation Criteria, a complimentary guide to selecting the right device with the lowest TCO. This white paper discusses:
  • The specific demands that smart devices must meet in the field
  • The business requirements of a smart device purchase
  • How to maximize ROI by minimizing TCO of devices
  • A three-year cost comparison between consumer-grade vs. durable smart devices
Request this white paper to learn why choosing the right device has a dramatically positive impact on application capability, end-user productivityâ€"and your bottom line!

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Tuesday, November 30, 2010

Why Ease of Use and Quality of User Experience Are The Most Critical Criteria for Successful Videoconferencing Deployments

It may be cost at first, but costs take a back seat once a selection is made 90-120 days after deployment. It may be technology and features, but more sophisticated features, bells and whistles, are quickly eroded if the basics are not met. We know that videoconferencing has been around for years, and yet we have all heard the stories of videoconferencing non-use more than often than not. So what are the two most critical factors that make for a successful videoconferencing deployment? Clearly it is ease of use and quality of user experience.

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Making Critical Connections: Predictive Analytics in Government

Predictive analytics helps your agency make critical connections between information from multiple sources, and provides a foundation for strategic and tactical decision making.

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Monday, November 29, 2010

MS in Public Safety Public Safety Leadership

With the field of public safety becoming broader and more complex, there is increased demand for public safety leaders who are knowledgeable on a range of public safety, criminal justice, and emergency preparedness issues, and have the business and human resources skills to effectively manage a complex organization. The master's-level specialization is designed to prepare you to handle the many facets of public safety leadership through course work that includes human development and behavior, organizational leadership, accounting and finance, and training and performance improvement. People who choose this specialization are often pursuing career advancement or consulting careers in law enforcement, fire services, emergency response, and other public safety professions.

You will be contacted by an admissions representative from Capella University to discuss continuing your education.

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Thursday, November 25, 2010

MS in IT Network Architecture

Develop the skills necessary to design, implement, and maintain diverse network environments that meet business needs. This Network Architecture master's specialization focuses on Internet, intranet, and extranet design, emerging network technologies, and the integration of divergent and disparate networks. The curriculum is based on the vendor-neutral concepts of network architecture, but also includes a Virtual Lab Environment that offers hands-on experience with vendor-specific network solutions. You will have the opportunity to acquire skills in designing, planning, and maintaining local and wide-area networks (LANs and WANs), and developing and implementing information security and disaster recovery plans. People who choose this specialization are often pursuing senior management or team leader roles in network management and administration, or network architecture and design.

You will be contacted by an admissions representative from Capella University to discuss continuing your education.

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Wednesday, November 24, 2010

MS in ED Leadership in Education

Develop the skills and knowledge to successfully meet the rigors and enjoy the rewards of Pâ€"12 leadership, a field where retirements are resulting in a growing need for new practitioners. This online master's Leadership in Educational Administration specialization meets nationally recognized leadership standards, including the Interstate School Leaders Licensure Consortium (ISLLC). It is also one of very few online programs that is state-approved, which is a requirement for licensure in some states.

You will have opportunities to apply theory to real-world situations and develop a professional portfolio that will enable you to demonstrate your master's-level competencies to current and future employers. People who choose this specialization are often licensed teachers or school administrators pursuing building leadership or district administrator positions.

You will be contacted by an admissions representative from Capella University to discuss continuing your education.

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Monday, November 22, 2010

Cisco Reputation Filtering: Providing New Levels of Network Security

This paper, written for IT managers and executives, examines the new security risks for today's borderless enterprise networks, and describes how cloud-based Cisco Security Intelligence Operations and powerful, comprehensive reputation filtering capabilities built into Cisco security appliances and services can help one protect the network from known and unknown threats.

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Keyboard

The Keyboard Community is always searching for the latest developments in music and in music technology, and Keyboard magazine is their primary source. Keyboard delivers the technical information players and producers need, but more importantly, the editors and contributors dig deeper into the subject to provide the inspiration behind the music, as well as the techniques that help artists realize their creative vision.

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Sunday, November 21, 2010

The Complete Guide to Search Engine Optimization (SEO)

This guide will teach you how to partner with reputable websites to bring up your page rank, find keywords to reach your market, and why blogging is important to double or triple your traffic in just weeks. Your website is only a few clicks away from mass exposure on the world wide web.

The guide comes with price quotes from pre-screened and quality vendors so you can compare prices and find the company that best fits your needs.

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Saturday, November 20, 2010

Is a Hosted Electronic Lab Notebook Right for You?

Thought you couldn't afford or support an Electronic Lab Notebook (ELN)? With the advent of cloud computing, there's an alternative to traditional, on-site software installation: Remotely-hosted and managed software available for a fixed-cost annual subscription. This white paper can help you make the right ELN decision. You'll learn:
  • What business analysts say about cloud computing trends (Hint: It's not just hype!)
  • The pros and cons of on-site vs. remotely-hosted ELNs
  • Seven questions to determine if a hosted ELN is right for you
Download this free white paper today!

Please forward this to colleagues who might be interested in learning more.

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Looking for a New Postage Meter? Free Comparison Guide

Using a postage meter is one of the easiest ways to streamline your mailing efforts. Postage meters work like an in-office shipment center - you can pay for postage, shipments, and even advanced mailing options such as receipt of delivery and COD verification without a trip to the post office or maintaining an account with a private shipping company.

Receive this FREE "Postage Meter" Buyer's Guide along with complimentary, no obligation price quotes (via phone and email) from pre-screened and industry-certified Postage Meter providers.

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Friday, November 19, 2010

Gear Up for Success: 8 Steps to Get Sales & Marketing Cranking in Unison -- Free 27 Page eBook

To date, sales and marketing have managed to get by, largely by doing end runs around each other. But changes in the B2B selling environment â€" namely that the buyer is in control and holding sales reps at arm's length â€" have made it more urgent than ever to get sales and marketing truly working as one.

The classic lack of alignment between sales and marketing is threatening the livelihood of many B2B organizations. That's because today's buyers are seeking more than solution providers â€" they're looking for trusted advisors who understand their challenges and goals and can help them move smoothly down the path to purchase. Sales and marketing need to sell the way their target audience wants to buy. And achieving complete sales and marketing alignment is the key to connecting with today's prospects. In creating this eBook, Stephanie culled insights from blog posts and articles online, and interviewed leading experts for ideas and recommendations you can put into play today. Discover concrete ways you can better align your sales and marketing teams â€" and engage prospects and convert them into customers.

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Call Centers Are The Right Call For Any Size Business

Whether you need someone to forward calls, answer questions about product upgrades, or simply to guarantee that your consumers have the help they need, this guide has all the information you need.

What do you need a Call Center for? Answering services, customer services, IT help lines â€" and much more. Call centers work for companies 24-7, usually for hourly or set prices so your consumers can reach your brand anytime and anyplace. The "Calling You Back" guide provides answers, tips, and tricks â€" as well as price quotes from pre-screened and quality vendors.

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Thursday, November 18, 2010

How to Cut Expense by Choosing the Right Copier

This free guide will explain the tips and tricks to finding the right copier for your needs and explains the technical jargons you will run across in your search for the best office copier. Copiers these days are more than just copying devices. They can hold important information, as well as save energy on your electric bill. Making copies can be quick and efficient with the new technology available. The guide comes with price quotes from pre-screened and quality vendors so you can compare prices and find the company that best fits your needs.

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Using the Magic Pocket: A Dropbox Guide

You're at the coffee shop and you need to access a file that has information about your work, but as you attempt to find the file you realize that you've made a mistake. You saved the work on your desktop computer, but you only have your laptop with you and you have no way to access the file. This problem, and others like it, are increasingly common today. It isn't unusual to own both a desktop and a laptop computer, and a smartphone on top of that. Dropbox solves these issues by making it easy to synchronize files between computers. One of the greatest strengths of Dropbox is the large number of platforms it supports. Computers running Linux, OS X and Windows are all supported. This would normally be considered very good, but Dropbox takes things a step further by offering support for mobile devices. Also with this free guide you will also receive daily updates on new cool websites and programs in your email for free courtesy of MakeUseOf.

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Wednesday, November 17, 2010

iPhone and iPod Touch Essential Training - Updated for iOS 4 Free Video Training Tutorials

This live-action tutorial includes hands-on demonstrations of how to accurately type and efficiently use finger gestures, and includes tips for setting up the iPhone and iPod Touch so they behave as expected. An extensive section on troubleshooting helps when the occasional glitches happen. Topics include:
  • A tour around the iPhone and the iPod Touch
  • Running apps and multitasking
  • Using FaceTime for video calls
Along with the free video training tutorials you will also receive monthly offers, tips, and insider information you won't hear elsewhereâ€"including special discounts extended to newsletter subscribers. After taking advantage of the free video training, you can access all of Lynda.com's video tutorials by becoming a member of the Online Training Library®. Membership plans start at $25 per month, and require no long-term commitment.

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Tuesday, November 16, 2010

SQLite 3 with PHP Essential Training Free Video Training Tutorials

This tutorial covers the fundamentals of SQLite, including a thorough overview of its unique data type system, expressions, functions, transactions, views, and event triggers. A functional CRUD application and web site testimonial engine are demonstrated, and a quick-start guide is included to get experienced developers up and running fast. Topics include:
  • Using the exercise files
  • Creating a database
  • Storing text
  • Reading data from multiple tables with JOIN
  • Matching patterns with LIKE
  • Changing parts of a string with REPLACE
  • Using transactions in SQLite
  • Searching within a result set
  • Automatically updating a table with a trigger
Along with the free video training tutorials you will also receive monthly offers, tips, and insider information you won't hear elsewhereâ€"including special discounts extended to newsletter subscribers.

After taking advantage of the free video training, you can access all of Lynda.com's video tutorials by becoming a member of the Online Training Library®. Membership plans start at $25 per month, and require no long-term commitment.

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Ruby on Rails 3 Essential Training Free Video Training Tutorials

This course explains the complete processâ€"from the fundamental concepts and best practices behind the Rails framework, to how to build a complete application with dynamic, database-driven content. Using a content management system as an example project, this tutorial explains how to structure databases, build database-driven, object-oriented models, route incoming requests, render pages with dynamic content, and to process and validate form data. Previous experience with Ruby is recommended, but not required. Topics include:
  • Using the exercise files
  • What is Ruby on Rails?
  • Why use Ruby on Rails?
  • Understanding MVC architecture
  • Terminal and Unix setup
  • RubyGems
  • Text Editor
  • Creating a project
  • File structure of a Rails application
  • Rendering templates
  • View templates
  • Instance variables
Along with the free video training tutorials you will also receive monthly offers, tips, and insider information you won't hear elsewhereâ€"including special discounts extended to newsletter subscribers.

After taking advantage of the free video training, you can access all of Lynda.com's video tutorials by becoming a member of the Online Training Library®. Membership plans start at $25 per month, and require no long-term commitment.

Request Free!

Monday, November 15, 2010

Finding a Low Cost Point Of Sale (POS) System for Your Business

POS Systems are a great way for any business that sells goods or processes orders. No matter if you are a restaurant who needs to have more efficient ticket times, or a retailer looking to get detailed reports on inventory, POS Systems help you identify your signature products, peak selling hours and seasons, and staff budgets. These reports will help your business save money by controlling inventory and managing efficiently. You will also receive by phone and/or email several price quotes from pre-screened and quality vendors so you can compare prices and find the company that best fits your needs.

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Sunday, November 14, 2010

Time and Attendance System Comparisons for Your Business

Keeping track of 15 employees is hard enough, let alone 500. Time and attendance systems are a cheap and effective way to manage your staff. These time clocks are small enough to be credit card machines but capable of doing much more â€" all with wallet sized cards that can fit in an employee's wallet.

Monitoring hours can be done easily and efficiently from each employee's own computer, where a simple IP address can help monitor who punches in and out, from remote locations as well as from authorized cell phones. The "Around the Clock" guide also comes with price quotes from pre-screened and quality vendors.

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Wednesday, November 10, 2010

Linux LPIC 102 Free 15-Minute Guide

This free 15-Minute Complete Study Guide builds a solid focus, while revisiting key examination topics. Whether you are just starting to study, cramming at the last second, or simply looking to refresh, this free download could prove to be a lifesaver! It is presented in an easy to read, easy to navigate PDF. Print it out, mark it up, do whatever it takes to vitalize your confidence.

Exam 102 is the second of two system administrator certification exams offered by the Linux Professional Institute (LPI).

Your 15-Minute Guide includes:
  • "Must Know" Terms and Topics
  • Clear, Concise, Complete
  • Easy to Understand, Remember
  • Printable PDF Format
  • Try it on your iPhone!
  • Get Certified Easier, Faster


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Linux LPIC 101 Free 15-Minute Guide

This free 15-Minute Complete Study Guide builds a solid focus, while revisiting key examination topics. Whether you are just starting to study, cramming at the last second, or simply looking to refresh, this free download could prove to be a lifesaver! It is presented in an easy to read, easy to navigate PDF. Print it out, mark it up, do whatever it takes to vitalize your confidence.

Exam 101 is the first of two system administrator certification exams offered by the Linux Professional Institute (LPI).

Your 15-Minute Guide includes:
  • "Must Know" Terms and Topics
  • Clear, Concise, Complete
  • Easy to Understand, Remember
  • Printable PDF Format
  • Try it on your iPhone!
  • Get Certified Easier, Faster


Request Free!